Shipping Policy
Effective Date: August 22, 2026
Last Updated: October 6, 2026
Avyra Aesthetic is operated by AVYRA COMMERCE NEW LLC. This Shipping Policy explains how we process and ship orders placed through avyraaesthetic.com, unless a product page or checkout page states otherwise.
1. Order Processing
Most in-stock orders are processed within 2 business days after payment authorization and completion of any required order verification. Processing time is separate from carrier transit time.
Orders placed on weekends or U.S. federal holidays may begin processing on the next business day.
We will make reasonable efforts to ship within the timeframe stated on the product page or at checkout. If we cannot meet that timeframe, we will notify you and provide available options, including accepting a revised shipping timeframe or canceling the unshipped order for a refund, as required by applicable law.
2. Domestic Shipping
We offer UPS shipping within the United States. Available shipping methods, charges, and estimated delivery periods are displayed at checkout.
Shipping options may vary by destination, product, order value, and carrier availability. Delivery estimates apply after an order has shipped and do not include order processing time.
3. International Shipping
International shipping is available to destinations supported at checkout. Shipping methods, charges, and estimated delivery periods vary by destination.
International shipments may be subject to customs clearance, import duties, taxes, and local import requirements. Any applicable charges are handled according to the terms displayed at checkout and our International Shipping, Customs, Duties, and Taxes Policy.
4. Tracking and Delivery Estimates
When tracking is available, we will email your tracking information after shipment. Carrier tracking updates may take time to appear.
Delivery dates are estimates unless a shipping service is expressly identified by us as guaranteed. Weather, customs processing, carrier delays, service interruptions, and other circumstances outside our reasonable control may affect delivery times.
5. Shipping Address Accuracy
Please provide a complete and accurate shipping address, including any required apartment, suite, or unit number.
If you need to request an address correction, contact us promptly at info@avyraaesthetic.com or +1 646-226-4238.
We cannot guarantee address changes once an order has entered fulfillment or been transferred to the carrier. Delivery issues caused by an incorrect, incomplete, or inaccessible address will be reviewed according to the circumstances and applicable law.
6. Lost, Stolen, or Delayed Packages
If your shipment is delayed, appears lost, or is marked delivered but has not been received, contact us promptly at info@avyraaesthetic.com.
Please include your order number, tracking number, and a description of the issue. We may investigate with the carrier and request additional information reasonably needed to review the shipment.
The appropriate resolution will depend on the investigation, available information, and applicable law. This policy does not limit your statutory rights.
7. Damaged Shipments, Missing Items, or Incorrect Products
Inspect your order promptly after delivery. If an item arrives damaged, defective, missing, or incorrect, email info@avyraaesthetic.com with:
- Your order number.
- A description of the issue.
- Clear photographs of the affected items, where applicable.
- Photographs of the packaging and shipping label.
Keep the packaging, shipping label, and affected products until we have reviewed your claim, unless doing so presents a safety risk.
We will review the issue and explain the available resolution and any return instructions.
8. Shipping Charges and Order Changes
Shipping charges are displayed at checkout unless otherwise stated.
For change-of-mind returns, original shipping charges may be non-refundable where permitted by law and as stated in our Return and Refund Policy.
If an order or part of an order cannot be shipped, any refund will be handled according to the circumstances and applicable law.
Contact us promptly to request an order change or cancellation. Changes cannot be guaranteed once fulfillment has started.
9. Contact Us
For shipping questions or assistance with an order, contact:
Avyra Aesthetic
Operated by: AVYRA COMMERCE NEW LLC
Email: info@avyraaesthetic.com
Phone: +1 646-226-4238
Please include your order number and the email address used to place your order so we can locate your purchase.
