Effective Date: August 22, 2026
Last Updated: October 6, 2026
Avyra Aesthetic is operated by AVYRA COMMERCE NEW LLC. This Policy applies to international orders placed through avyraaesthetic.com.
1. International Shipping Availability
International shipping may be available to destinations shown at checkout. Not all products can be shipped to every country.
We may restrict or cancel an order if shipping is unavailable, prohibited, or cannot be completed in accordance with applicable export, import, safety, or carrier requirements.
If we cancel an order before shipment after payment has been captured, we will notify you and issue the applicable refund.
2. Import Requirements
Before ordering, international customers must confirm that the products may lawfully be imported, purchased, possessed, and used in the destination country.
You are responsible for obtaining any required import permits, professional authorizations, or other documentation applicable to your purchase.
Contact us before placing an order if you need product information to check local import requirements.
3. Customs Duties, Taxes, and Other Charges
Unless checkout expressly states otherwise, the customer is responsible for applicable destination-country charges, including:
- Customs duties and import taxes.
- Value-added tax (VAT).
- Brokerage and customs clearance fees.
- Import permits and inspection fees.
- Storage charges and other applicable import costs.
These charges are separate from the product price and shipping charge. They may be collected by the carrier, customs authority, or another authorized party.
4. Customs Clearance and Delivery Delays
International delivery estimates are not guarantees. Customs inspections, requests for documentation, and carrier handling may extend delivery times.
We do not control customs decisions or clearance schedules. Customers should respond promptly to requests from the carrier or customs authority and pay applicable charges when required.
5. Refused, Unclaimed, or Returned Shipments
If a shipment is refused, abandoned, or returned because of unpaid import charges, incomplete customs procedures, incorrect address information, or an import restriction, contact us promptly.
Where the goods are returned, we will assess any available refund after receiving and inspecting them. Where permitted by law, a refund may be reduced by actual, nonrecoverable costs incurred, including original shipping, return shipping, customs, storage, or carrier charges.
We will explain any deductions. Returned goods remain subject to the eligibility requirements in our Return and Refund Policy.
If goods are seized, destroyed, or otherwise not returned, the available resolution will depend on the circumstances and applicable law. These provisions do not excuse an error attributable to us or limit mandatory consumer rights.
6. Accurate Customs Documentation
We provide shipment information based on the actual transaction and available product documentation.
We do not accept requests to falsely declare a lower value, describe a commercial purchase as a gift, or misstate product descriptions, country of origin, or other customs information.
7. Related Policies
International orders are also subject to our Shipping Policy, Return and Refund Policy, and Cancellation Policy.
Nothing in this Policy limits mandatory consumer protections applicable to the transaction.
8. Contact Us
Avyra Aesthetic
Operated by: AVYRA COMMERCE NEW LLC
Email: info@avyraaesthetic.com
Phone: +1 646-226-4238
Website: avyraaesthetic.com
